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Mobility for the Disabled
Services for mobility-impaired customers. 

Foreword

Nowadays, being mobile is regarded as a central element of our personal freedom.

Information

You have to be able to reach the station, to board, alight from and change trains.

Telephone hotline

If you are planning to travel you need the right information and often concrete help.

Planning your journey

We are there to help you at any time, so make the most of our friendly staff.

Service at the station

At larger stations, the DB Service Point deals with all customer inquiries.

Travelling with luggage

Porter service or luggage courier service - your choice.

The journey

We offer technical assistance for customers with restricted mobility.

Other European countries

If you opt for the standard fare, you can remain flexible and yet still save money.

Saver fares

An overview of fares and services, to examine and select the best product.

Customers’ rights

Deutsche Bahn has granted its customers more rights.

Benefits

Disabled persons are entitled to claim benefits.

Selected tips

Where is the best place to go if you need a holiday?
 

 

 
 
© Deutsche Bahn AG